Unit Registry Services
A seamless investor experience, backed by accurate records of every transaction and holding. Online applications, an investor portal and Calastone connectivity come as standard.
Registry services your investors will notice
Your unit registry is often the part of your fund that investors interact with most. Every application, redemption, distribution and statement shapes how investors view your organisation, so accuracy and responsiveness matter.
Unit registry services involve managing and maintaining accurate records of investor transactions and holdings. XCHEQER manages your registry efficiently with a range of online features, removing paper-based processes and giving investors and advisers a modern, convenient experience.
From onboarding a new investor through to annual tax reporting, our team takes care of the detail, so you can focus on raising capital and growing investor relationships.
- Online Applications
- Investor Portal
- Calastone connectivity
Comprehensive registry services
Our registry services cover the full investor lifecycle, from the first application through to ongoing reporting and distributions.
Investor Onboarding and KYC Management
Online applications are reviewed and investors are identified and verified in line with your AML/CTF program, with KYC records maintained and kept up to date.
Transaction Processing
Subscriptions, redemptions, switches and transfers are processed accurately against the applicable unit price and within agreed timeframes.
Investor Records and Reporting
Unitholder registers, holdings, banking details and communication preferences are maintained, with transaction confirmations and periodic statements issued to investors.
Distribution Payments and Tax Information
Distribution entitlements and reinvestments are processed, payments made to investors, and annual tax statements prepared and delivered.
Regulatory Reporting and Compliance
We support your regulatory and compliance obligations with accurate registry data, reporting and records that are ready for review.
Digital Investor Experience
The Investor Portal and online applications give investors and advisers secure, convenient access to their information, while Calastone connectivity supports electronic order flow.
Our registry approach
We take a structured approach to setting up and operating your registry, so investors experience a smooth service from day one.
Registry design
We confirm your fund terms, application requirements, distribution policies and investor communications.
Set-up and migration
Registry records are established or migrated from an existing provider, with balances reconciled and validated.
Day-to-day servicing
Applications, redemptions, investor changes and enquiries are processed against agreed service standards.
Distributions and reporting
Distributions, tax statements and periodic reporting are prepared and issued to investors and to your team.
A registry that works for you and your investors
A well-run registry reduces errors, enquiries and complaints. It also gives you confidence that the data underpinning distributions, tax statements and reporting is accurate.
A better investor experience
Online applications and portal access make it easier for investors to transact with you and view their holdings.
Accurate records
Controlled processing and reconciliation of units on issue keep your register complete and correct.
Faster processing
Digital workflows and electronic connectivity reduce turnaround times for applications and redemptions.
Reduced paper and manual handling
A paperless environment lowers the risk of lost documents and keying errors.
Registry services with an operations mindset
Our registry team works hand in hand with fund administration and fund accounting, giving you a joined-up view of your funds and investors.
- Online applications, Investor Portal and Calastone connectivity
- KYC management integrated into investor onboarding
- Accurate, timely transaction processing
- Registry data aligned with unit pricing and distributions
- A responsive, Australian-based team
Related Services
XCHEQER’s services are designed to work together, giving you a single, consistent operating partner across your fund operations.
AML/KYC Verification Services
Customer due diligence at onboarding and ongoing monitoring to support your AML/CTF obligations.
Fund Administration
Trade capture, reconciliations, NAV and unit pricing for your funds.
Fund Accounting & Tax Services
Fund accounting, distribution calculations, BAS and year-end deliverables.
Give your investors a better registry experience
Speak with XCHEQER about moving your unit registry to a digital, efficient and investor-friendly service.